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How Ace 765 Handles Your Personal Information

When you open an account and fund it through bKash, Nagad, or Rocket, you share certain personal details with us.

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Ace 765 How Ace 765 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete your personal information, our support team handles these requests directly. Reach out through any of the channels below and include your registered mobile number so we can verify your identity before making changes. We aim to respond to all data requests within a reasonable timeframe.

Live Chat Start a conversation from inside your account dashboard. Quote your registered number and state your request — the team will verify you and handle it from there.
Email Support Send your data request to our support address. Include your account wallet number and a description of what you need changed, corrected, or removed.
Account Settings Some details — your email address, preferred language, and notification settings — can be updated directly in the Account Settings section without contacting support.
HOW WE PROTECT YOU

Data Security and Account Integrity at Ace 765

Your account data is protected by SSL encryption across every connection, including when you submit payment details via bKash, Nagad, or Rocket. We apply access controls that limit which staff can view your records, and payment-related data is handled only by the team directly responsible for transactions. If you believe your account has been accessed without your permission, contact support immediately and we will initiate a review.

SSL Encryption

Every page and transaction on Ace 765 runs over SSL. Your login credentials and wallet details are encrypted before they leave your device and never transmitted in plain text.

Cookie Policy

We use functional cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time.

Data Retention

We hold your account data for as long as your account is active. Once you close it, personal records are deleted or anonymised unless local law requires us to retain them longer.

Requesting Changes

You have the right to request access to your data, correct inaccuracies, or ask for deletion. Submit your request via live chat or email with your registered wallet number for verification.

Privacy Policy Questions Answered

These are the questions we hear most often about how personal data works on Ace 765. If your question is not covered here, reach out through live chat or email.

We collect your name, contact number, and the mobile wallet details — bKash, Nagad, or Rocket — you use to transact. Device and session data is also logged for security purposes.

Yes. Submit a data access request through live chat or email, quoting your registered mobile number. We will compile and share your records within a reasonable timeframe.

Basic details like your email and notification preferences can be updated in Account Settings. For name or wallet corrections, contact support with your verification details.

We do not sell or share your personal information with marketing partners. Payment processors receive only the data necessary to complete a transaction on bKash, Nagad, or Rocket.

Your personal records are deleted or anonymised after account closure. Where local law requires longer retention — such as for transaction records — we hold only what is legally necessary.

We use functional cookies to maintain your session and analytics cookies to understand platform usage. You can adjust or block cookies through your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.